Holland Experience FAQ

Holland Experience offers curated day tours from Amsterdam to iconic Dutch destinations like Keukenhof Gardens, Giethoorn, Zaanse Schans, and Volendam. Our expert guides provide immersive experiences showcasing the Netherlands’ rich culture and landscapes.

All tours depart from Amsterdam Central Station. Specific meeting points and times are provided in your booking confirmation.

Yes, our tours are family-friendly. Children of all ages are welcome, and we strive to make the experience enjoyable for everyone.

Bookings can be made directly through our website: https://hollandexperience.com.

We accept major credit cards, PayPal, and iDEAL for online bookings.

Yes, modifications and cancellations can be made up to 24 hours before the tour. Please refer to our cancellation policy on the booking page for more details.

Yes, our tours operate rain or shine. In the event of severe weather, we will contact you regarding any changes.

If you’re experiencing issues with your payment, we recommend first trying a different web browser. If the problem persists, please try using an alternative payment method. Still having trouble? Feel free to email us at support@hollandexperience.com. Be sure to include the experience you’re trying to book and the payment method you attempted, so we can assist you quickly.

No, printing your tickets is not required. For all our tours and experiences, you can simply show your ticket on your mobile device — we’ll scan it directly from your screen.

Tickets are usually sent by email within a few minutes of booking. Please allow up to 60 minutes for delivery and be sure to check your spam or junk folder.
If you still haven’t received them after that time, please contact us at support@hollandexperience.com, and include your booking details so we can assist you promptly.

Not at all! The name on the ticket is for reference only. Your tickets can be used by friends or family members, and you’re welcome to give them as a gift. The person using the ticket does not need to match the name shown.

For details about our tours and experiences, please visit the Tours page on our website. If you have specific questions or need further assistance, feel free to email us at support@hollandexperience.com — we’re happy to help!

We’re sorry to hear that something didn’t meet your expectations. Please email us at support@hollandexperience.com, including your booking details and a clear description of the issue. Our team will review your message and get back to you as soon as possible to help resolve the matter.

If your question isn’t answered here, we’re happy to help! Feel free to contact our support team at support@hollandexperience.com, and we’ll get back to you as soon as possible.

Ready to explore the Netherlands? Browse our tours and start planning your unforgettable Holland Experience today.